The FTP is one of the solutions offered to connect with our marketplace.
With an FTP configuration, you directly drop your CSV files in a dedicated storage space. Our database and the FTP server are synchronized every 5 minutes.
The FTP isn't a real-time solution like the API (real-time update vs. 5 minutes delay). This may cause our databases to be unsynchronized and further generate order cancellations.
If you want to set up an FTP connection with your account, inform your account manager.
If you want more information on the BackMarket's FTP configuration and on how it works, you can read our documentation: https://doc.backmarket.fr/#ftp-guide.