In the event of a full refund, the order must be totally reimbursed.
This includes :
- the amount of the order including all taxes,
- the shipping costs paid by the customer at the time of the order and any other costs necessary for
- the return by the consumer of the product that is the subject of the guarantee.
- In case of withdrawal, you must proceed to the full refund of the order within a maximum period of 2 working days from receipt of the package.
Please refer to the Back Market charter to read all the seller's commitments.
In the event of non-compliance with these commitments, Back Market may act in the place of the Seller and the costs generated (return coupons, refunds ...) will be borne by the Seller.